Shipping & Returns

 

Do you ship to my country?

Yes, we ship worldwide. 

How long does shipping take?

The delivery time depends on which of the categories you choose. 

We dispatch orders within 5 days after your purchase.

Priority Mail  (Pošta Slovenije) - 2-10 working days for delivery for Europe. International parcels can vary from 5 to 21 working days. 

Please note that orders are processed in the morning and if we have not received an order by 12 AM, it will be processed and dispatched the following day. 

It is obvious but worth stating that if you give us an incomplete address or wrong address, you will not receive your parcel, so this is critical. It is not our responsibility to get the item to you if you have not provided a correct and accurate address.

Returns

If you wish to return an item for exchange or a refund, we can do this for you.

Shipping fee back to us will be at your charge. Make sure to use tracking with your parcels to avoid losing them on the wayback to our stock.

Refunds

We will refund the costs of the item, but shipping costs will not be refunded.

What if there’s a problem with my order ?

Please send an email with your order number to hello@aljahorvat.com and I’ll get back to you as soon as I can

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.